Shipping policy

Effective Date: 12/06/2025

Thank you for shopping with EndureEnergy! We aim to provide fast and reliable shipping for all orders. Please read below for details about our shipping methods, timelines, and policies.

1. Order Processing Time

• All orders are processed within [1–3 business days] after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Estimates

We offer several shipping options at checkout. Delivery times and costs vary depending on the shipping destination and selected method.

Note: Delivery estimates do not include order processing time.

3. International Shipping

We ship worldwide! International delivery times and costs vary depending on the destination.

• Customs, duties, and taxes are the responsibility of the customer.
• Delivery may be delayed due to customs clearance.

4. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking link to update.

5. Shipping Delays

We are not responsible for delays caused by:

• Weather conditions
• Carrier-related issues
• Incorrect or incomplete shipping information provided by the customer

6. Wrong or Undeliverable Addresses

Please double-check your shipping information before submitting your order. If an order is returned due to an incorrect address, the customer will be responsible for reshipping fees.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at ee@endureenergy.store within 7 days of the delivery date. We’ll work with the carrier to resolve the issue.